pasa77's Privacy Policy
Your personal information is completely safe with us. This policy clearly describes how pasa77 collects, stores, and protects your information.
1. Introduction and Purpose of This Policy
pasa77 ("we", "our", "platform") is a trusted online casino and betting platform in Bangladesh. We take the personal privacy of our users seriously and follow the highest standards to protect their information.
This Privacy Policy ("Policy") applies to the pasa77.cam website and all our related services. This Policy explains what information we collect, how we use it, who we share it with, and what your rights are.
If this Policy changes, we will notify you via a notice on the website. The date of the most recent update will always be displayed at the top of the page.
2. What Information We Collect
2.1 Registration and Account Information
When you create an account on pasa77, we collect the following information:
- Full name (in both Bengali and English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Mobile number (Bangladeshi)
- Email address
- Username and password
2.2 Identity Verification Information (KYC)
To ensure safe and responsible services, we may require:
- A copy of your National Identity Card (NID) or passport
- Birth registration certificate
- Proof of residence (utility bill or bank statement)
- Proof of ownership of payment method
2.3 Financial Transaction Information
For deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or Upay number (partial — full numbers are not stored for security reasons)
- Transaction amount and time
- Transaction ID
- Bank account information (if bank transfer is used)
2.4 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device identification information
- Browser type and operating system
- Pages visited and time spent
- Referral URL (where you came from before reaching our site)
- Cookies and similar tracking technologies
- Gaming activity and betting history
3. Purpose of Using Your Information
pasa77 uses your collected information only for the following legitimate purposes:
- Account management: To verify registration, secure login, and protect your account.
- Service delivery: To facilitate gaming, betting, and financial transaction processing.
- Age and identity verification: To ensure services are provided only to those aged 21 and above.
- Fraud prevention: To prevent unauthorized transactions and money laundering.
- Customer support: To resolve issues and provide assistance.
- Personalization: To recommend games and offers based on your preferences.
- Communication: To send you important updates, bonus, and promotional information.
- Legal obligations: To comply with applicable laws and regulations.
- Responsible gaming: To identify problematic gaming behavior and provide support.
3.1 Marketing Communications
With your consent, we may send you promotional offers, bonuses, and information about new games. You may opt out of such communications at any time — use the "Unsubscribe" link in our emails or let us know via live chat.
4. Sharing Information and Third Parties
pasa77 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners for transaction processing.
- Technology partners: Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe) who receive only the minimum information necessary to deliver gaming services.
- Security and fraud prevention services: Specialized technology partners for account protection.
- Legal requirements: Based on a court order or a lawful request from a government authority.
- Business changes: In the event of a merger, acquisition, or asset transfer, while maintaining data protection obligations.
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files stored in your browser. They help improve our website's functionality and personalize your experience.
5.2 Cookies We Use
- Essential cookies: For login sessions, security, and core website functionality — these cannot be disabled.
- Functional cookies: For your language preferences, game settings, and personalized experience.
- Analytics cookies: To monitor website usage and improve our services.
- Marketing cookies: To display relevant ads and offers based on your preferences — subject to your consent.
5.3 Cookie Controls
You can manage cookies from your browser settings. Please note that disabling certain cookies may limit some website functionality and affect your gaming experience.
6. Data Security Measures
pasa77 uses industry-standard security measures to protect your information:
- SSL encryption: All data exchanged between our website and your device is protected by SSL/TLS encryption.
- Password hashing: Your password is never stored directly — only a one-way hash is stored.
- Two-factor authentication: An additional layer of security to protect your account.
- Regular security audits: Periodic security assessments conducted by third-party experts.
- Access controls: Only authorized staff have access to the information they need.
- Data backup: Secure and encrypted backup systems.
- Firewall and IDS: Advanced technology to prevent unauthorized access and cyber attacks.
7. Data Retention Period
We retain your information only for as long as necessary. Specific retention periods are as follows:
- Active account information: Retained for the full duration that the account remains active.
- Financial transaction records: Retained for a specified period after account closure as required by law.
- KYC documents: Securely deleted after verification is complete and the legal retention period has expired.
- Gaming history: Retained for a specified period as part of our responsible gaming policy.
- Marketing preferences: Until you withdraw your consent.
- Closed account information: Securely deleted after legal obligations have been fulfilled.
8. Your Rights and Controls
Right of Access
You may request a copy of any personal information we hold about you. We will respond within 30 business days.
Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted, though some information must be retained until legal obligations are fulfilled.
Right to Restrict Processing
In certain cases you may request that the processing of your information be restricted.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Object
You may object at any time to marketing communications or profiling.
9. Protection of Minors
pasa77's services are for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we discover that a minor has registered, we will immediately close that account and delete the related information.
If you know that a minor is using or attempting to use our services, please contact us.
10. Policy Changes and Updates
We may update this Privacy Policy from time to time. These changes may be necessary due to service improvements, legal changes, or the addition of new technologies.
For significant changes, we will:
- Display a prominent notice on the website;
- Inform you of the changes via your registered email;
- Update the "Last Updated" date at the top of this page.
If you continue to use pasa77's services after a change, you will be considered to have agreed to the updated Policy.
11. Contact Us
Questions about privacy?
If you have any questions, comments, or requests about this Privacy Policy, please get in touch. Our support team is available 24/7 to assist you.
We will take up to 30 business days to respond to data protection requests.